Fedex Supply Chain | Memphis, TN | 4/20 - Present
Senior Project Manager
Successfully integrated Intelex Injury Reporting & Tracking System with the Sedgwick Claims Submission System, optimizing incident reporting management and streamlining claimant communications. Rebuilt the project team, executed a detailed plan, and completed the project under budget, reducing manual claims processing time by 75% organization-wide.
Intelex & Sedgwick
SOC Audit
Effectively managed the System Operational Controls Audit across functional teams, ensuring timely and accurate execution of requested controls by audit liaisons. Coordinated with four audit firms to align with six SOC customers and their 11 facilities, while overseeing all functional teams and completing audits on schedule, leading to a 67% reduction in Operational Risks from 21 (FY22) to 7 (FY24).
Led the implementation of a cloud-based vendor management system (SAP Fieldglass) across the Supply Chain organization, collaborating with cross-functional teams and external partners to gather requirements, build custom APIs, and develop an implementation plan. Conducted morning stand-ups to synchronize efforts, monitored progress, and mitigated risks proactively. Collaborated with HR trainers, facility managers, and vendors to devise a comprehensive training plan and successfully piloted the system in three locations for testing
SAP Fieldglass
Ensured network compliance for over 130 facilities during the Genco/FedEx Supply Chain merger by overseeing the re-IP project, which involved integrating Supply Chain facilities with FedEx Corporation's IP configuration scope. Directed Network, Windows, and Unix teams, coordinating seamlessly with facility management and IT staff to implement network changes without disrupting customer operations.
Re-IP